Randy Loyd

"Megan Jankowski from Randy Lloyd really shows how customer service is done - recently going the extra mile to ensure that my special request for event insurance was covered. Megan (and the entire team at Randy Lloyd) takes a "client first" approach to every aspect of my insurance needs. It's a pleasure every time we connect!"

"I can't believe how much I was paying until I've decided to change car and ask for quotes. Besides the payment and the money, customer service, attention to detail and 24/7 availability is there. That's another important criteria when choosing insurance. My regular associate, Ms. Clinton always is on top of things ... thinking 2-3 steps ahead, avoiding me hassles and waist of time."

"Normally I don't write a lot of reviews, no matter whether its positive or negative. I would like to recommend Randy's services as I am enjoying it for last few years. Special mention of Suzanne Clinton who took care of all my needs regarding home owners insurance. Thank you"

"The most Important Attribute I look for when making an inquiry to a business, a “Welcoming Attitude” In their response to my call. This “Speaks Volumes” on what to Expect from the Agency in the Future. So was my experience with the Randy Loyd Agency. The 3 People I encountered, each with their specific function, were thorough, professional, accommodating, and most patient as I expressed my objectives. That said, the other two State Farm Agencies I interviewed, offered a less than impressionable experience. Megan, the Agent who assisted me, was attentive to my needs, knowledgeable, and most reassuring to deal with. Bottom Line, she wrote 4 policies for me. More importantly, the cost with exactly the same coverages from my previous agency, $978.00 less than I was previously paying. Overall, a Great Experience!"

"Switched over from another company to combine my policy with my wife, and it could not have been more mismanaged. Our policy got messed up, mixed up, and had everything done with the wrong address. I was wary to switch over to begin with, and my worst fears were realized here. The communication was non existent. I had to be readded to all email communication with the office and they took days to weeks to respond to all of our needs. They didn't even put the correct address on our homeowners policy. If you want good service, find another state farm office."

"I wish I could give zero stars. I was a customer for over 10 years but this office completely mismanaged a policy that was created in October 2020. Lack of responses, not answering questions and not fully explaining policy options and discounts. I could go on and on about this but STAY AWAY!!!! they say they want to make things right but will always leave you on read and not actually help. They give you a timeline for when you'll hear back from them and then not follow up until you reach back out. Find another agent in your area."

"This agency is always extremely helpful and looks out for the best needs of their customers. They go above and beyond what is expected and are a pleasure to work with. I recently worked with Megan and she was very knowledgeable and helpful with all my insurance needs. I highly recommend this agency to anyone."

"I switched my auto and homeowners insurance from a different company. The agent I worked with was Megan. She was very patient and helpful, and a true pleasure to deal with. The price was these insurances was also better than the other company's prices. I highly recommend this business."

"After one frustrating month waiting for my assigned State Farm claim specialist to render a decision on my condo water damage, I turned to my local agent, Megan Jankowski, for help. She immediately displayed a sincere interest and patience in understanding the situation and sought answers. Within 24 hours I had a check issued to me and could now proceed with repairs. I was most grateful to Megan for her attentiveness and truly caring about a customer."

"I worked with Megan today at Randy Loyd - State Farm Insurance on Main Street in Ramsey, NJ. She was professional and knowledgeable saving me money in the process. I have had nothing but excellent service from this location. I have been a customer for over 20 years - they have never let me down."

"(Translated by Google) Miss Jocelyn very kind and thank you very much for being very patient and kind to me. I really like the way you serve me (Original) Senorita Jocelyn muy gentil y muchas gracias por ser muy paciente y amable conmigo. Me gusta mucho la manera que usted me atiende"

"WOW, Megan Jankowski is amazing to work with. She doesn't leave any stone unturned and is really on the ball. Responsive and professional 100%! In the middle of our move she made my life a lot easier and 1-2-3! Thank you Randy Loyd for having Megan as part of your staff!"